Terms of service

Last updated: 20 July 2026

This website is operated by Fletcher & Doyle, a shop name of ECOMAZO. Throughout the website, the terms "we", "us", and "our" refer to Fletcher & Doyle and ECOMAZO. By visiting our website or purchasing from us, you agree to these Terms of Service.

1. Online store terms

By using this website, you confirm that you are of legal age in your place of residence or that you have permission from a parent or legal guardian. You may not use our website or products for unlawful purposes, transmit malicious code, or interfere with the operation of the website.

2. General conditions

We reserve the right to refuse service or cancel orders for legitimate reasons, including suspected fraud, technical errors, pricing errors, stock issues, or misuse of our website.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website, services, or content without our written permission.

3. Accuracy and timeliness of information

We work to keep website information accurate and up to date, but we do not warrant that all content is complete, current, or error-free. We may change or update information on this website at any time without notice.

4. Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time.

5. Products and services

Certain products may be available exclusively online and may be subject to limited quantities. We try to display colors, images, and product details as accurately as possible, but variations may occur due to screen settings, lighting, or production differences.

We currently sell and ship to customers in the United Kingdom only. Products may be shipped directly from a logistics center to the customer.

6. Billing and account information

You agree to provide current, complete, and accurate purchase and account information. We may cancel or limit orders where information appears inaccurate, incomplete, or suspicious.

7. Third-party tools and links

Our website may include third-party tools, apps, payment providers, links, or integrations. These services are provided by independent parties and may be subject to their own terms and privacy policies.

8. User comments and submissions

If you submit reviews, messages, suggestions, photos, or other content, you confirm that your submission does not violate the rights of others or contain unlawful, abusive, misleading, or infringing material. We may remove or edit submissions at our discretion.

9. Personal information

Your submission of personal information through our website is governed by our Privacy Policy.

10. Errors, inaccuracies, and omissions

Occasionally there may be information on our website that contains errors, inaccuracies, or omissions relating to pricing, promotions, offers, or availability. We reserve the right to correct any errors and to cancel orders if information was inaccurate.

11. Prohibited uses

You may not use our website to violate any applicable law, to infringe our or others' intellectual property rights, to harass or discriminate, to submit false information, or to interfere with the security features of the website.

12. Disclaimer of warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied, to the extent permitted by applicable law.

13. Statutory rights

Products are covered by applicable consumer protection laws. Nothing in these Terms limits any mandatory rights you may have under applicable law, including your rights under UK consumer protection legislation.

14. Limitation of liability

To the fullest extent permitted by law, Fletcher & Doyle and ECOMAZO are not liable for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. This does not limit liability where limitation is not permitted by law.

15. Indemnification

You agree to indemnify and hold harmless ECOMAZO, Fletcher & Doyle, and our service providers from claims arising from your breach of these Terms or violation of applicable laws or third-party rights.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.

17. Termination

These Terms remain effective unless terminated by you or by us. We may suspend or terminate access if you violate these Terms.

18. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Contact information

Business name: ECOMAZO
VAT number: NL869548098B01
Chamber of Commerce number: 42065274
Email: support@fletcherdoyle.com
Telephone: +31 6 5526 1309

Business address:
Salomonsonstraat 44
7602DP Almelo
The Netherlands

Support hours: Monday-Friday, 09:00-17:00 CET.
Our support team usually responds within 12-24 hours on business days.